1. What types of furniture products does Kelvonte Boost offer?

Kelvonte Boost specializes in high-quality, stylish furniture designed to elevate your space. Our product range includes Leather Soft Side Reception Chairs, Velvet Lounge Chairs, Leather Lounge Chairs, various seating options such as sofas and chairs, as well as custom-made and standard furniture pieces. Whether you’re outfitting a corporate reception area, lounge, or home setting, we provide elegant and durable furniture solutions crafted with premium materials like genuine leather and plush velvet upholstery. Each product is designed with both aesthetics and functionality in mind, ensuring long-lasting comfort and style.

2. How do I place an order on Kelvonte Boost’s website?

Placing an order is simple and straightforward. Begin by browsing our product catalog and selecting the items you wish to purchase. Once you’ve chosen your products, click on the “Add to Cart” button to include them in your shopping cart. When ready to purchase, click on the cart icon and proceed to checkout. You will be prompted to provide shipping information, select a payment method, and review your order details. We accept various secure payment options, including credit cards and other methods detailed during checkout. After completing the payment, you will receive an order confirmation via email, and our team will process your order promptly.

3. What is the estimated delivery time for products purchased from Kelvonte Boost?

Delivery times depend on your location and the specific products ordered. Typically, for standard furniture items such as leather and velvet chairs or sofas, you can expect delivery within 7 to 14 business days after order confirmation and payment. Custom-made or special orders may take longer, often ranging from 14 to 30 business days, depending on complexity and manufacturing schedules. Once your order is shipped, you will receive tracking information to monitor its progress. We strive to fulfill all orders promptly and will keep you informed of any delays or issues that might arise.

4. Are your products customizable?

Yes, many of our products can be customized to meet your specific needs. This includes options such as selecting different upholstery colors, materials, or dimensions. For custom-made furniture, please contact our support team at support@kelvonteboost.site or call +1 919 236 8913 to discuss your requirements. We work closely with our clients to ensure that the final product aligns with their aesthetic preferences and functional needs. Additional charges or lead times may apply depending on the customization scope.

5. What are your warranty policies for the furniture?

Kelvonte Boost offers warranties on most products to cover manufacturing defects and craftsmanship issues. Our standard warranty period is one (1) year from the date of purchase, during which we will repair or replace defective items at no cost to you. The warranty covers structural integrity, material defects, and workmanship but excludes damages caused by misuse, accidents, or normal wear and tear. For detailed warranty information, including how to file a claim, please visit our Warranties page. To ensure warranty validity, follow all care and maintenance guidelines provided with your product.

6. How should I care for and maintain my furniture to ensure its longevity?

Proper care and maintenance are essential for preserving the beauty and durability of your furniture. For leather upholstery, regularly clean with a soft, damp cloth and use leather conditioners suitable for genuine leather. Velvet furniture should be gently vacuumed to remove dust and cleaned with appropriate fabric cleaners. Keep furniture away from direct sunlight, excessive moisture, and extreme temperatures to prevent fading, cracking, or warping. Use protective pads under heavy objects and avoid sharp tools or abrasive cleaners. Following the specific care instructions provided with your product will help maintain its appearance and ensure your warranty remains valid.

7. Can I return or exchange products if I change my mind?

Yes, Kelvonte Boost offers a return and exchange policy for certain products. If you wish to return an item, you must do so within 14 days of receipt, provided the product is unused, undamaged, and in its original packaging. Custom-made or personalized items may not be eligible for return unless they arrive defective or damaged. To initiate a return, contact our support team at support@kelvonteboost.site with your order details. Refunds are processed after the returned product has been inspected and approved. Shipping costs for returns are generally borne by the customer unless the return is due to our error or a defective product.

8. What payment methods do you accept?

Kelvonte Boost accepts multiple secure payment options for your convenience, including major credit cards such as Visa, MasterCard, American Express, and Discover. Depending on your location, other payment methods like PayPal or bank transfers may also be available. All transactions are processed through secure, encrypted channels to protect your financial information. Once payment is confirmed, your order will be processed promptly. For any issues related to payment, please contact our customer support team for assistance.

9. Do you ship internationally or only within the United States?

Currently, Kelvonte Boost primarily serves customers within the United States, with shipping available to most regions across the country. International shipping options are under consideration, and we may expand our services in the future. If you are interested in international shipping, please contact support@kelvonteboost.site to inquire about feasibility, costs, and estimated delivery times. Please note that additional customs duties, taxes, or import fees may apply for international orders and are the responsibility of the customer.

10. How do I track my order once it has been shipped?

Once your order is shipped, Kelvonte Boost will send you an email containing tracking information and a link to monitor your shipment’s progress. You can also log into your account on our website to view order status and tracking details. If you do not receive tracking information within the expected timeframe or encounter issues with delivery, contact our support team at support@kelvonteboost.site or call +1 919 236 8913 for assistance.

11. What should I do if my product arrives damaged or defective?

If your furniture arrives damaged or defective, please notify us immediately within 48 hours of receipt. Contact support@kelvonteboost.site or call +1 919 236 8913 with your order details and supporting photographs of the damage or defect. We will review your claim and, if approved, arrange for repair, replacement, or refund as appropriate under our warranty policy. Please retain all packaging and documentation until the issue is resolved. We are committed to resolving such issues promptly to ensure your satisfaction.

12. How can I contact Kelvonte Boost for further questions or support?

You can reach Kelvonte Boost through multiple channels:

• Email: support@kelvonteboost.site – for inquiries, support, warranty claims, or feedback.
• Phone: +1 919 236 8913 – available during business hours for direct assistance.
• Mailing Address: 205 Pine St NE, Wilson, NC 27893, United States – for correspondence or in-person visits (by appointment).

Our dedicated customer service team is here to assist you with product questions, order status, warranty support, or any other concerns. We value your business and aim to provide exceptional service to meet your furniture needs.